Payment

What payment options are available?
Our preferred payment option is EFT transfer / Bank Wire. We also accept payment via PayPal or Credit card. We do not accept cash. Bank details for direct deposit:
Gracetown Holidays
Commonwealth Bank
BSB: 066 532
Account number: 1004 0594

How much does it cost to rent your properties? A 2 night stay is possible for most houses. Please enquire.

How much do we pay upon booking? A 50% deposit of the total amount is required to secure your booking. The balance is payable at least 30 days prior to your arrival date. For bookings made within 30 days of arrival, full payment is required at the time of booking.

Add-ons

What do we need to bring? Each property is fully self contained. Blankets and pillows are provided. If you do not wish to hire any linen, you need to bring your own sheets, pillow cases, towels, t-towels, bath mats and beach towels

Do you provide linen? Yes. For more information go to Linen Hire.

Bookings

How do we know when our booking is confirmed? We will sent you an official confirmation via email. Availability is not guaranteed until you have received this from our office and a deposit has been paid.

What if we need to cancel? Please read our terms and conditions.

Can we book a property for less than 3 nights? A 2 night stay is possible for most houses. Please enquire.

When should we make our reservation? We accept bookings up to 6 months in advance and recommend you book as soon as possible. Popular periods such as School Holidays, Easter, Leeuwin Concerts and Christmas book out far in advance.

Do we need to tell you if extra people will be staying? Yes you will need to indicate this at the time of booking

When should we make our reservation? We accept bookings up to 6 months in advance and recommend you book as soon as possible. Popular periods such as School Holidays, Easter, Leeuwin Concerts and Christmas book out far in advance.

 

Check In / Out

How do we check in? Key lock boxes are installed at all properties. You will receive the code to the lock box a week before check in.

What time do we check in? Check in time is from 2pm onwards

Can we have an early check in? This is subject to availability. If an early check in is possible it will be charged at a half day rate which allows you to check in at 10.00 am. If you wish to check in from 12pm, a $50 dollar surcharge applies

What time do we check out? Check out is on or before 10.00am. It is important that you check out on time, allowing cleaning to take place before the next guests arrive.

Can we have a late check out? This is subject to availability and must be pre-arranged. If a late check-out is possible it will be charged at a half day rate which allows you to depart at 2.00pm. If you wish to check out at 12pm, a $50 dollar surcharge applies

Do we need to clean the property when we leave? You do not need to do a full clean of the property upon departure however you are required to leave the property in a similar state as to how you found it upon your arrival. In the house you rented you will find instructions on how to leave the house.